My reflections on Intix 2018
By Martin Gammeltoft
This year the biggest US ticketing conference, Intix, was held in Baltimore. Activity Stream was there as an exhibitor, for the second time, and these are my personal reflections on the conference.
The biggest takeaway for me was that the business is really moving towards being an ecosystem where most venues and organizations are looking beyond just their ticketing partner to help them in key areas. Whether it’s revenue management, pricing, queueing, data/analytics, ticket insurance, production planning etc, we’re seeing more and more specialized offerings. And only if this ecosystem works well together will the organizations get the full benefit.