THE INSIGHTS

Are you managing your top customers effectively?

What would you do if you found out that only 25-40% of your top customers had an upcoming visit planned? Well, looking over our clients, we found that this...

Key considerations when selling a major event

Whether you’re putting on a festival, major sports event or big theatre production, there are a number of key considerations that should be part of your strategy for sales,...

Blackpool Grand Theatre employs Activity Stream to deepen customer knowledge by linking in Audience Spectrum

Since 1894, Blackpool Grand Theatre has been captivating audiences with bold productions and a strong focus on the experience. Since 2008, Andrew Howard has been the Head of Marketing...

Roskilde Festival starts collaborating with Activity Stream

As one of the most famous festivals of northern Europe, Roskilde Festival is truly an institution in European culture, and a lot of Activity Stream employees have fond memories...

Konzerthaus Berlin to boost their audience insights

The beautiful Konzerthaus Berlin offers you a wide-ranging program with over 600 events per season, from symphony concerts to chamber music, from musical theater productions to special children’s concerts,...

How to fill the seats – every time

At Olavshallen the ambition is clear: “We want to be the preferred venue – both regionally and nationally!” But how does Norway’s fourth biggest concert hall achieve such an...

Increasing the standards and best practice of ticketing

Activity Stream has been shortlisted for the Insights & Analytics Award in TheTicketing Technology Awards 2019! TheTicketingBusiness Awards recognise leadership, innovation and achievement in the application of ticketing across...

First Eventim client on Activity Stream: Folketeateret in Oslo

Folketeateret, the famous theatre in Oslo and once the main stage of the Norwegian Opera, has started using Activity Stream for getting deeper insights into sales patterns and customer...

How to create magic moments beyond customer care

We are all looking for an edge – a source of differentiation to stand out… Just think about all the different messages you are exposed to every single day...

Gain deeper insights of your customers and increase ROI

Do you know your top customers? Do you know your top customers live close by or far away? And for a specific event category? Do you know the behavior...

Good Customer Experience as a Strategy

At this year’s Ticketing Professionals Conference, one of the stand-out sessions was the opening keynote from Bill Hogg on organization culture and how to deliver a great customer experience....

Achieving customer engagement nirvana

The accomplishments in commercial development, digital media, and the leisure & entertainment spheres make Nigel Robbins an instant thought-leader on all aspects of bringing extra value to customers. For...