OUR
SOLUTIONS

ACTIONABLE INSIGHTS

TRANSFORMING HOW YOUR ORGANIZATION WORKS

The Activity Stream platform for Live Entertainment/Sports applies artificial intelligence to create actionable insights to provide decision support to your organization. A complete 360° real-time overview of the business based on collected and connected data, enriched and analyzed to provide you with the customer understanding and tools your organization always dreamed of.

HOW DOES YOUR ORGANIZATION BENEFIT?

  • Save time by utilizing filterable overviews to easy explore your data
  • Improve marketing ROI by better segmentation and automated campaign tracking
  • Increase revenue from timely inventory management and AI-based sales predictions

KEY COMPONENTS

Realtime sales and campaign overview

Get the ultimate overview of sales figures and campaign performance and spot where to adjust to increase sales

Advanced customer tagging

Gain all the benefits from advanced tagging based on customer behavior adding knowledge from every customer interaction

Segment builder

Set up targeted campaigns for specific segments including messages aimed at certain behavioral traits

Customer overview

Discover the differences in buying patterns for different event categories, specific customer segments, etc.

Observations

Monitor data and be notified when an opportunity to improve customer experience occurs

SOLUTIONS & PRICING

All Activity Stream’s solutions are based on a SaaS model with a monthly subscription fee.
No hidden fees, no additional invoicing. Select the relevant tier and get started.

Standard

Full overview of ticket sales,
customers, sales channels and
key observations.

  • < 250k tickets

  • $950/mo

  • 250k-500k tickets

  • $1,300/mo

  • 500k-1m tickets

  • $1,600/mo

Includes

Sales overviews, inventory overviews, event details, customer insights, sales channel insights, automated tracking of campaigns, segmentation tools, and customer and business notifications.

Additional modules

+ Advanced

+ Scanning

+ Fund-raising

Setup costs will be invoiced by hours spent, at $125 per hour. Setup costs will never exceed 3 months subscription fee. Network-specific integration costs may apply. For organizations spanning multiple venues, multiple suborganizations or requiring custom integration or solution elements, a by-quote Enterprise model applies.

Customer Stories

NBA team takes advantage of ticket scanning data

Increasing customer experience and revenue

At every game, the same scenario occurred: Many empty seats at game start. Then gradually filling up during the game – even in the high-priced sections. A bad overall experience for the fans, it did not look good on TV, and it was an eyesore for the CEO.

“We saw the pattern at even high-profile, sold-out games. So we felt a strong need to discover the underlying reasons and understand the fans’ behavior,” explains the Director for Strategy & Analytics. Were people arriving late? Were they actually in the venue? Could something be done to avoid similar situations in the future?