Activity Stream Integrates with Visit for more Customer Satisfaction
Customer Satisfaction is of utmost importance when it comes to creating a successful live event and having the support and tools to help achieve that not only helps in terms of generating more revenue but also in creating connections with their audiences.
Growing secondary revenue for a more personalized experience is something that the company, Visit, aims to achieve for their venues. By providing an easy and effective system for organizations to connect with their visitors linking their tickets to food and beverage menus, orders and more, it allows for an efficient way to track customer spending.
Visit, is a platform that connects with ticketing and ties together into one platform where the customer can buy a ticket and make a reservation for dinner. They are partners with Spektrix, so they can easily help grow their audiences and keep them satisfied by giving attention to the customer’s journey.
At Activity Stream, we also aim to make the customer journey, personalization and selling more tickets some of our top priorities. Therefore, Activity Stream and Visit are excited to announce their integration for a stronger set of services.
“Visit works to make the customer journey as smooth as possible, with tickets, preorders and table reservations joined in one interface. We’ll be able to bring the preorders and restaurant bookings into AS, so the venues using Visit will have a full view of customer interactions” Says Sander Jøesaar, Head of Customer Success at Activity Stream.
Visit works to make the customer journey as smooth as possible, with tickets, preorders and table reservations joined in one interface. We’ll be able to bring the preorders and restaurant bookings into AS, so the venues using Visit will have a full view of customer interactions.
“The ability of Visit to associate F&B, merchandise sales and table bookings with a customer, the specific event or show being seen, the show-time and the customer seating location meant it made perfect sense to integrate with Activity Stream. This integration means clients have access to even more quality data to understand, identify and activate audiences” says Phillip Markwick, CO-Founder of Visit.
Both companies are looking forward to integrating so they can help organizations get back on track for the recovery period.