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NEWS

What we have to say, what we want to say, and stuff others say about us

  1. In case you missed us in Dublin

    Ticketing Technology Forum was such a blast

    07.04.2017
    ttfTalk (1)

    Kyle Wright from the Shubert Organisation presented their data makeover at this year’s Ticketing Technology Forum in Dublin. Broadway Data Facelift was a high impact, informative narrative of how the Shubert organization redesigned their data strategy and is implementing a new way to gather, analyze and create valuable operational intelligence out of their data to distribute in real-time for decision support.

    Over the last months, Shubert has worked with Activity Stream to realize the full value of their data and try out new things to better understand their audience. You can read more about the case in this blog post.

    The forum also marked the launch of a range of new features of the AI based Activity Stream operations intelligence platform. Advanced marketing tracking, an AI-based definition of customer segments for specific events, and Metty, an in-solution chatbot that helps you find relevant information, all now rolling out to existing subscribers.

    A big takeaway from this year’s conference is that many venues, clubs, and organizations are more and more turning to specialized partners for better exploitation of their data, as the possibilities (and value) is increasing at tremendous speed. This year’s conference saw an increased number of dedicated intelligence providers enter the scene, offering a range of services to help organizers improve marketing, customer experience and optimize pricing by use of data analytic services. It’s also clear that services are now getting so mature, inexpensive and user-friendly that even mid-size venues are signing up to get benefits that were previously only available to big organizations with a large data warehouse, a team of business analysts and data scientists.

    The Stream Team thoroughly enjoyed their days in Dublin and all the interesting dialogues they engaged in. A big thank you to the organizers and our fellow attendees for eventful and inspiring times.

  2. TTF17 – Date in Dublin?

    Let's get together

    23.03.2017
    CRM

    The stream team has been preparing for the Ticketing Technology Forum 2017 in the last weeks. We are super stoked to be there to see friends, colleagues, partners, potential partners and fellow thought leaders in the ticketing space to discuss imminent challenges and exciting future opportunities. We are demonstrating both the artificial intelligence based Activity Stream operations intelligence platform and AS for Live Entertainment, the associated industry specific solution at booth 119, in case you will be there. We would love a chance to have a discussion with you about your setup and pain points. Why not set up a meeting here?

    One of our partners, The Shubert Organization, operators of legendary theaters in the US and providers of the STAR System, a purpose built ticketing solution through Shubert Ticketing, are presenting a case study: “Broadway Data Facelift” where they provide details on how they have in only 12 months catapulted their data strategy to foster a true data-driven culture. Our CEO, Einar Saevarsson, is co-presenting as Activity Stream and the AS for Live Entertainment industry specific solution for ticketing play a role in the massive makeover as announced earlier this year. The presentation is part of DATA: GETTING IT, USING IT, GROWING IT, a talk starting at 11:00 on day one, April 5th.

    The case is presented by three people who are no strangers to the Ticketing Technology Forum;

    David Andrews – Senior Vice President, Shubert Ticketing, USA

    Kyle Wright – Interactive Marketing & Analytics Manager, Shubert Ticketing, USA

    Einar Sævarsson – CEO, Activity Stream, Iceland

    We assure you the presentation will be both informative and entertaining. Activity Stream is shortlisted for the best DATA/CRM Tool at the Ticketing Technology Awards 2017. If you can’t make it to the conference, here is a little introduction of the case and you can always get in touch with us directly or come see us at any of these upcoming events

     

  3. In case you missed us in Birmingham…

    and the great stories

    17.03.2017
    tpc

    This week, Activity Stream’s very own Martin Gammeltoft, VP of Commercial Operations and Martin Crosier of AKA Promotions, participated in an expert panel discussion on creating value with better use of data hosted by Leo Sharrock of the Audience Agency at the Ticketing Professionals Conference in Birmingham.

    Martin Crosier opened with an interesting case story about how AKA has built a warehouse of ticket sales and events data collected for years from a long list of events. The data has been enriched with show-specific information about the cast, reviews, and much more, enabling AKA Production to analyze sales performance in detail.

    Martin Gammeltoft then presented his views on how the data focus is changing from historic data collection to real-time data delivery, to bring the right information to the right people at the right time – in the right format. Based on use cases gathered beforehand in interviews with attendees of the conference, the presentation demonstrated dashboards, tools, if-this-then-that triggers, and the generation of key observations brought to users of the Activity Stream platform and the associated AS for Live Entertainment industry specific solution, or even Amazon’s Alexa web analytics tool or a smartwatch.

    Following the presentations, meaningful questions from the audience covered the subject far and wide – from making tools actually valuable, over the GDPR, to how artificial intelligence, a functional foundation of the Activity Stream platform, will affect tools and data analysis.

    From all of us at Activity Stream, we’d like to extend a big “thank you” to our fellow panelists and a great audience who was extremely engaged even at this last session of the day.

    If you want to know more about getting an “intelligent assistant” in your organization, please contact us.

  4. Growing the seeds of awe

    as in awesome

    08.03.2017
    hiring (1)

    Onboarding new members to a team and growing a business is never easy, even for those who’ve done it many times before. The Activity Stream has now tripled in a few months following a series of hirings in the beginning of the year.

    It is always a bit overwhelming when incredible talents show an interest in your revolutionary ideas and this time around it was no exception. In numbers, there were nearly 30 highly qualified applicants to each open position.

    Following a careful and time-consuming processing of applications, interviews, and peer meetings, more hands are on deck to burn through exciting projects for new and existing clients. Additions have been made to the operations intelligence team, the solutions & services task force, the core application team and the administration group is ready for massive scaling.

    We are thankful for the attention our ideology, our product and approach to operations intelligence is receiving and our pipeline, still too early to announce, has the team, literally, on the verge of a serial urinary incontinence.

  5. Say Hi to AI

    Artificial intelligence is a hot ticket

    07.02.2017
    sayHi

    Again and again, we find ourselves explaining how AI is not only revolutionizing pretty much everything but industries like event ticketing as well. Activity Stream has designed and developed, in co-operation with thought leaders within several industries, solutions which run on top of the AI based Activity Stream operations intelligence platform.

    We recommend this 4 minute to read blog post for some compelling facts about how people in the business of selling tickets can benefit from AI.