What we have to say, what we want to say, and stuff others say about us
It is a leap for most of us to even start thinking about Artificial intelligence in operations and services. But we have borrowed a great phrase from a movie and now refer to what we do as just basic rocket science. While we strongly feel that AI is changing everything, including the business of ticketing, we are, as we expected, experience some resistance. Einar Saevarsson, our CEO/Co-founder, gave a presentation at the Ticketing Technology Forum 2016 about collecting, enriching, visualizing and continuously analyzing data to creating actionable insights empowering an organization to make a difference for its customers.