Companies typically run a number of very capable but specialized systems, still without seeing the big picture. At the same time, demand for real-time or near real-time operational information is increasing dramatically. Within a company, system integration is a common way to open a conduit between one or more systems but only for the synchronization of data. Then there is all the relevant data being generated outside the company, now referred to as the Internet of Things.
How on earth can a team maintain a complete overview in real-time to increase accuracy, streamline decision processes and improve operations? That is the challenge Activity Stream set out to tackle head on. To create a cloud-based system showing the whole picture, point out ways to improve operations, but more importantly make the right information available to the right member of a team at the right time when it matters, - when the information is most valuable.
So we built a system always able to answer this question, for each employee: “What information would, at this very moment, allow me to do a better job”, resulting in significant business operations improvements and greater customer service. But to do so, we knew we had to not only gather all relevant business information but also enrich it, apply artificial intelligence to analyze in real-time all the streaming data to detect valuable insights and most importantly deliver it as actionable tasks to the right place.
IT infrastructure evolves quite dramatically and companies are now able to extract much information in real-time to become truly data-driven. We know that the transfusion of artificial intelligence, data streaming, cloud computing and insightful business analytics is no less a revolution than the commercialisation of the internet, only this time, the winners and losers will be determined by their ability to utilize and instantly act on data. Activity Stream is already playing a role, helping some of the winning companies.