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Assembly Hall Theatre Aims To Reconnect With Their Audiences With The Help Of Activity Stream
Natasha Boye
  • Jun 29, 2021
  • 3 min
Case Stories

Assembly Hall Theatre Aims To Reconnect With Their Audiences With The Help Of Activity Stream

Very soon there will be a new re-opening of live entertainment, which means that each organization will begin to re-welcome the live...
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“The Valley Of Uncertainty" And What It Means For You
Martin Gammeltoft
  • Nov 19, 2020
  • 2 min
Case Stories

“The Valley Of Uncertainty" And What It Means For You

Analysis of lead time patterns can be highly valuable as it may reveal insights into when to best push sales and campaigns, the right...
600
Improving The Customer Experience With Data Via Blackpool Grand Theatre
Natasha Boye
  • Aug 2, 2020
  • 2 min
Case Stories

Improving The Customer Experience With Data Via Blackpool Grand Theatre

As the pandemic has caused many changes in the entertainment industry, it has also highlighted the need for technology and understanding...
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Customer Moments Over The Phone – How Konzerthaus Berlin Made Sweet Music With Their Top Customers
Natasha Boye
  • Jun 21, 2020
  • 3 min
Case Stories

Customer Moments Over The Phone – How Konzerthaus Berlin Made Sweet Music With Their Top Customers

After so many cancellations of events after the crisis, many organizations decided to find ways to make it up for the lack of events....
250
Learn From The Pros: A Breakdown of How Broadway Prices Its Tickets
Martin Gammeltoft
  • Mar 5, 2020
  • 2 min
Case Stories

Learn From The Pros: A Breakdown of How Broadway Prices Its Tickets

The start of 2020 means that another exciting year for Broadway has just got underway. With over 100 years of history behind these...
110
Our Upcoming Sales Prediction Model - An Interview With Our CTO
Martin Gammeltoft
  • Dec 2, 2019
  • 4 min
Case Stories

Our Upcoming Sales Prediction Model - An Interview With Our CTO

We recently spoke to Helgi Helgason, our Chief Technology Officer, about his recent work on our upcoming sales prediction model. We’re...
50
Our Guide To UTM Tags And 4 Top Tips On How To Use Them
Martin Gammeltoft
  • Oct 28, 2019
  • 3 min
Articles

Our Guide To UTM Tags And 4 Top Tips On How To Use Them

Imagine sending a letter to a friend, you write down their address in the middle, you put on a stamp and finally your own address at the...
100
The Power Of Segmentation: How Malmö Live Doubled The Return On Their AD Spend
Martin Gammeltoft
  • Sep 1, 2019
  • 2 min
Case Stories

The Power Of Segmentation: How Malmö Live Doubled The Return On Their AD Spend

Since its opening in 2015, Malmö Live Concert Hall has truly been a multi-purpose venue, hosting a range of activities, from...
270
Tell Me Your Section And I'll Tell You Why You Attend
Martin Gammeltoft
  • Aug 27, 2019
  • 2 min
Articles

Tell Me Your Section And I'll Tell You Why You Attend

Can you tell something about a person from the seat they are sitting in? Well yes, it turns out. At least if the seat is in a stadium,...
330
Good Customer Experience AS A Strategy
Martin Gammeltoft
  • Apr 11, 2018
  • 4 min
Articles

Good Customer Experience AS A Strategy

HOW TO DELIVER A GREAT CUSTOMER EXPERIENCE At this year’s Ticketing Professionals Conference, one of the stand-out sessions was the...
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It Is All About The Little Things You Can Do For Your Customers
Martin Gammeltoft
  • Mar 27, 2018
  • 2 min
Articles

It Is All About The Little Things You Can Do For Your Customers

CREATING MEANINGFUL CUSTOMER MOMENTS When it comes to creating meaningful customer moments for your clients, the above Norwegian proverb...
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Broadway Data Facelift
Martin Gammeltoft
  • Mar 22, 2017
  • 3 min
Articles

Broadway Data Facelift

DESIGNING AND IMPLEMENTING A NEW DATA STRATEGY The Shubert Organization and Activity Stream jointly present at the Ticketing Technology...
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All About The Ticketing Professionals Conference 2017
Martin Gammeltoft
  • Mar 16, 2017
  • 2 min
Articles

All About The Ticketing Professionals Conference 2017

CREATING VALUE WITH BETTER USE OF DATA This week Martin Gammeltoft, VP of Commercial Operations at Activity Stream, and Martin Crosier of...
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