THE INSIGHTS

Customer Moments Over the Phone – how Konzerthaus Berlin made sweet music with their top customers

After so many cancellations of events during the pandemic, many organizations decided to find ways to make it up for the lack of events. From livestreams to mixed events,...

3 Things for Organizations to Do During “Downtime”

Instead of focusing on current events, the quarantine period has given organizations some extra “downtime” when it comes to work load. It has become difficult to succeed in understanding...

Why Covid-19 will change you and your audience

The live entertainment industry, along with many other industries, is collapsing during this pandemic. It is leaving many unemployed, unsure, and unsettled. In a country as big as India,...